Privacy Policy

Last Updated: April 15, 2024

Welcome to Finvera Group. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial awareness services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when registering for our services, expressing interest in obtaining information about us or our products and services, or otherwise contacting us. The personal information we collect may include:

• Name, email address, postal address, and phone number
• Login credentials
• Financial account information
• Billing information such as credit card details and billing address
• Demographic information such as age and gender
• Any other information you choose to provide

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our website or platform. This information does not reveal your specific identity but may include:

• Device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services
• Information collected through cookies, pixel tags, and other technologies
• Information about your interactions with our emails

Information from Third Parties

We may receive additional information about you from third-party sources such as:

• Public databases, marketing partners, and social media platforms
• Financial data aggregators when you connect your accounts (with your explicit permission)

How We Use Your Information

We use the information we collect or receive:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To understand and analyze how you use our services
• To develop new products, services, features, and functionality
• To communicate with you, including for customer service, updates, and marketing purposes
• To process your transactions and manage your account
• To find and prevent fraud and respond to trust and safety issues
• For compliance purposes, including enforcing our Terms of Service or other legal rights
• For other purposes for which we provide specific notice at the time the information is collected

Use of Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and other tracking technologies on our platform to help customize the platform and improve your experience. When you access our platform, we may place a number of cookies in your browser. These are:

• Essential cookies: Necessary for the operation of our platform
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our platform
• Functionality cookies: Enable us to personalize our content for you
• Targeting cookies: Record your visit to our platform, the pages you have visited, and the links you have followed

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this platform may become inaccessible or not function properly.

Facebook Pixel

We use the Facebook Pixel to measure conversion rates, optimize our advertising, build targeted audiences, and retarget visitors to our website with relevant ads. This tool allows us to understand and deliver ads and make them more relevant to you.

Google Analytics

We use Google Analytics to understand how our website performs and which pages are most popular. This service collects information anonymously and reports website trends without identifying individual visitors.

Information Sharing and Disclosure

We may share information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or as otherwise required by law.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period in which users have an account with us plus 2 years.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. We implement appropriate security measures including:

• Using 256-bit encryption to protect data transfer and storage
• Implementing two-factor authentication for account access
• Conducting regular security audits
• Maintaining strict access controls for our staff

However, despite our safeguards, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee its absolute security.

Your Data Protection Rights

You have the following data protection rights:

• Access: You can request copies of your personal information.
• Rectification: You can request that we correct inaccurate or complete incomplete information.
• Erasure: You can request that we erase your personal data.
• Restrict processing: You can request that we restrict the processing of your information.
• Data portability: You can request the transfer of your information to another entity.
• Objection: You can object to our processing of your personal information.
• Withdraw consent: You can withdraw consent where we are relying on consent to process your personal information.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers.

International Data Transfers

Our servers are located in the United Kingdom. If you are accessing our platform from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK and other countries where our facilities and third-party providers are located. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have data protection rules that are different from those of your country.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.